RETURNS AND REFUNDS

If for some reason the purchased product did not satisfy you, you can exercise the Right of Withdrawal within 14 working days from its date of receipt.

To exercise the right of withdrawal you must send us a request by e-mail to customercare@junkle.it specifying:

– Name and surname
– A telephone number
– The order number
– The article code you want to return
– The reasons for the return
– If you want to replace the product or be refunded

You will receive a return authorization email and shipping address.

The product must be returned within 10 days of the return authorization date.

The shipping costs for the return are charged to the customer.

JUNKLE reserves the right not to accept the return of products communicated or returned late or that are not in the same condition in which you received them.

For further information, please consult article 15 of our Terms and Conditions of Sale.

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